I saw a great article on Twitter Speak  ( here )  .Its just amazing and a little disturbing how much people are moving away from the ‘Queens English’ . How many of the list do you use ?

1. ?4U: Question for you
2. .02: Two cents (i.e., one’s opinion)
3. 1337: Leet, short for “Elite,” used to describe a symbolic form of writing by hardcore tech folks. Google it and you’ll see what I mean. As with all things internet, it can be used sarcastically
4. 420: Marijuana
5. 2GTBT: Too good to be true
6. A3: Anytime, anyplace, anywhere
7. ADDY: Address, usual in regards to an email address
8. AFAIK: As far as I know
9. AFK: Away from keyboard
10. AYTMTB: And you’re telling me this because…
11. Beast/Beastmode
12. BBIAM: Be back in a minute
13. BBL: Be back later
14. BRB: Be right back
15. BTDT: Been there, done that
16. BTW: By the way
17. DM: Direct message, this allows you to send messages to someone on twitter without others seeing it, though it requires users follow one another. This isn’t hugely popular, as it is essentially a cruder form of email, and is usually only used by two people who aren’t close enough to email, but want to take a quick idea “offline” and out of their public twitter feed
18. Epic Fail: The worst kind of fail
19. Fail: Often used sarcastically to mock an attempt to do something
20. FB: Facebook
21. Follow: On twitter, this is how you choose to receive a person’s status updates. Without following someone (similar to friending people on facebook), you won’t see their updates
22. FTW: For the win (indicating something positive, such as “Free ham sandwich for the win)
23. FTL: For the loss (indicating something negative, or undesirable, as in “Speeding ticket FTL)
24. FWIW: For what it’s worth
25. FYEO: For your eyes only
26. H/T: Hat tip (as an informal source citation)
27. HFAC: Holy flippin’ animal crackers
28. HTH: Hope that helps
29. ICYMI: In case you missed it
30. IKR: I know right
31. IMHO: In my humble or honest opinion
32. JSYK: Just so you know
33. K: Terse version of “okay,” often meant to indicate tone
34. LMK: Let me know
35. n00b: A novice
36. NSFW: Describes content not safe to be viewed at work (or school)
37. OG: Original gangster (indicating pioneering or legendary status of some sort)
38. OTOH: On the other hand
39. PIR: Parents in the room
40. RT: Retweet (Very similar to an email forward but on twitter; if you re-broadcast someone else’s message to all of your followers, you’re “Re-tweeting.”)
41. SMH: Shake my head (to indicate disappointment, disagreement, etc.)
42. TIA: Thanks in advance
43. TFTF: Thanks for the follow (on twitter)
44. TMI: Too much information–usually used–surprise–ironically
45. Trending: A label that indicates something is popular on twitter at the moment
46. #: A hashtag that acts like a sort of magnet for all messages appended with that hashtag. This automatic aggregator allows for users to find messages labeled as such (#soirritating, for example)
47. #FF/#Follow Friday: “Follow Friday,” a weekly event where twitter users recommend other twitter accounts worth following
48. YGM: You’ve got mail (like an alert letting reader know to check their mail, which implies email’s lack of popularity compared to social media messaging)
49. YMMV: Your mileage may vary
50. YT: YouTube

Please feel free to comment below

Richard

Could not agree more ! I can think of a few other areas of Business Etiquette we should all brush up on too !!

Full article is available here

Please feel free to comment below

Richard

I saw an article in Forbes Magazine today on how rapidly the business landscape is changing mainly because customer behaviour is changing.

It’s changing because ‘customer expectations are evolving. Your customers are empowered through technology where social media , smartphones, tablets, review sites, gamification, geo-location, et al. are producing a new breed of consumer – and businesses are largely missing them altogether. The emergence of this more “connected consumer” is forcing the end of business as usual. The pattern of decisions these connected consumers make usher in an era of risk where any business, large and small is vulnerable to digital Darwinism – the evolution of consumer behavior when society and technology evolve faster than the ability to adapt.’

You can read the full article here 

The first Masterclass will be on 26th April 2012 in Warrington  and you can see more information and book here .

Our first Masterclass will be in late April and the booking website will be launched shortly . In the meantime Contact Us here to make sure you get an invitation .

On 1st March Alan Palin moved on to a new job with another company however he has agreed to remain as a consultant to the company for certain key projects and customer service requirements. We obviously thank Alan for all his work with the business over the last 8 and a half years and wish him all the best in his new role and look forward to continue working with him. Alan can still be contacted on alan@harlaco.co.uk or on his mobile.

Obviously that means we have made some changes to our customer service arrangements and therefore  there are some new contact details !!

As part of an ongoing programme of improvements Sam Thornton our Office Manager has now become our new Customer Service Manager responsible for the Office and coordinating all Customer Service requirements.We have also added new resources to the team to meet IT, Web and Hosting technical requirements.

From today please can you therefore direct all customer service queries to Sam on our new customer service number 01244 560711 or via sam@harlaco.co.uk .Every time you raise a query that can’t be answered immediately a support ticket will be raised on our system to let you keep track of how we are progressing your issue.

Sam will be in touch soon with our customers personally to make sure you have our new contact details and to find out how we can continue to improve our service to you.

If you want to know more  Get in touch for a chat or subscribe to our updates for more.

Richard

If you want to know more  Get in touch for a chat or subscribe to our updates for more.

Richard

A number of clients have also asked us to run one to one LinkedIn Training at their Office and of course we are happy to oblige ! Its a more flexible and personal service and at the moment for a limited period we have a special offer the same price as a place on the course £65+vat !

Angela Dalzell of MTD Residential told us ‘“Thank you …for the one to one training session for Linked in. …. I found your training to be extremely informative and as you will see if you look at my profile I put your training to good use immediately. I have already received a business enquiry and hope to receive many more’

Sandra Venables of Green Frog  also commented “I had a one to one training session on LinkedIn …on January 30th and I am very pleased I did. I now have all the tools and techniques I need to really get the best out of a very powerful marketing tool. I wanted to know what Linkedin was used for and how it could be used to compliment my other networking and referral marketing activities. I now feel really motivated to put aside half an hour a day to get the most out of it. Richard certainly knows how social media can help a business grow .”

If you want to book a one to one LinkedIn Masterclass then Contact Us now or Subscribe to our Email Updates so you don’t miss the next course !

Richard

So often I hear people say ‘I tried Twitter but just didn’t understand it ‘ or ‘Twitter- I just don’t get it ‘. I think this shows how it works rather well.

If not you know who to call don’t you !  Get in touch for a chat or subscribe to our updates for more

Richard Dawson

The Four Phases of getting Twitter